Troy's Help DeskComputer, phone, Wi-Fi, and TV help at your home
(201) 496-0689Book a house call

What can I take care of?

I spent years working at Apple. Now I help people around Caldwell, Montclair, and Morristown with their computers, phones, Wi-Fi, and TVs, at your home or over the phone.

A house call is $249 for the first hour. Remote help is $99. A phone call to talk it over is free. All prices

How it works

  1. 1

    Pick what's wrong

    Tap it above, or call or text me.

  2. 2

    Choose a day and time

    Booking shows my open times. You get a confirmation by text or email.

  3. 3

    I come to you and fix it

    You pay after the visit, and I leave a note of what changed.

Every day, 10am to 8pm. Online booking is for tomorrow onward. Need help today? Call or text (201) 496-0689.

Prices

No surprises. You see the price before you book, and you pay after the visit.

Phone consult
Up to 15 minutes. Tell me what's going on and I'll tell you what I'd do.
Free
Remote session
Up to 30 minutes, by phone or screen share.
$99
House call
The first hour. Travel is included anywhere on the map below.
$249
After the first hour
Billed in 15-minute steps. I check with you before we go past the first hour.
$199per hour

Pay after the visit by card, Zelle, or check.

Where I go

Travel is included anywhere inside the blue outline, about 25 minutes from Caldwell. Outside it, call or text and I'll give you a quote.

Map of northern New Jersey with a blue outline around the area where travel is included: Caldwell, Montclair, Verona, Livingston, West Orange, Bloomfield, Nutley, Clifton, Passaic, Paterson, Wayne, Pompton Lakes, Oakland, Ridgewood, Hackensack, Rutherford, Kearny, Newark, South Orange, Millburn, Short Hills, Madison, Morristown, Parsippany, Denville, Rockaway, Boonton, and the towns between them. Summit, Hoboken, Paramus, and Randolph are just outside the outline.
Travel includedCall or text for a quote

Map data © OpenStreetMap contributors.

About Troy

I spent years working at Apple. I've always been tinkering with computers, and for years I've been the go-to person for everyone in my life who needs computer help, especially my grandma. Now I'm opening that up to everyone.

Call or text (201) 496-0689, or email book@troyshelpdesk.com.